The Tender Trap

Trains don’t have tenders as such any longer. What they do have are tenders of a different type; public ones to arrive at which firm gets the contract for this or that. Or to not arrive at. The tender for the train now arriving at Sa Pobla station has been delayed. We are sorry for any inconvenience this might have caused.

The trains operated by SFM (Serveis Ferroviaris de Mallorca) and the railway stations on the lines to Sa Pobla and Manacor from Palma are not being cleaned. The contract ran out at the end of June. The new tendering process has not been completed; indeed it seems to have all but run out of steam. As a consequence, the trains and stations are gathering litter and at Inca station the loos are shut because there is no hygiene service.

How is it that there can be such a break in continuity of service? Did someone fail to notice that a new contract was due? The answer is probably down to a failure of bureaucracy.

Though the rail service in Mallorca is pretty reasonable and inexpensive, there is something distinctly not right with it. Apart from the collapse of the extension to Alcúdia from Sa Pobla, it took ten months to get the line between Manacor and Sineu up and running again following an accident which occurred in May last year, and then you have the situation regarding the re-development of the old line between Manacor and Artà. When will it be completed? Will it be completed?

The new track and other facilities were due to have been completed some time between May and September this year. They won’t be. They might be completed by the end of next year. Or they might not be. There is, and you might have guessed it, an issue with financing. However, that there is this issue with financing is a slight surprise.

When the Alcúdia extension was scrapped, funding from Madrid was meant to have been transferred to the Manacor-Artà line. If it was, then where is it? Or was there always going to be a shortfall on the budget that has now gone up to 150 million euros? Construction firms involved in the project are being left unpaid, indicative of a general malaise in the island’s public sector of non-payment of suppliers, and one that President Bauzà is meant to be tackling.

Coming back to the breakdown in the tendering process for SFM’s cleaning service, this highlights an issue as to how well or not the bureaucracy works in making the process happen smoothly. Putting out to tender makes contracts more transparent, but it doesn’t always go to plan and indeed you wonder why it is really necessary.

As ever, we can rely on events in Puerto Pollensa to shed some light on the strange world of tendering in a Mallorcan style. Firstly, an example of when there is no tender. This occurred with the granting of a contract (later rescinded) to a firm charged with coming up with a general transport plan for the resort. The firm which was awarded it just so happened to have a family connection with the then town hall delegate for Puerto Pollensa. Something seemed a bit fishy, or so thought a number of people, especially as the firm in question had not previously undertaken such a project.

So much for transparency, something that the new mayor is planning to address. And being transparent and being seen to do the right thing was probably behind the mayor’s demand that Sail and Surf should cease operations, only for him to say a couple of days later they could continue.

The story of Sail and Surf is bizarre. The sailing school has been in Puerto Pollensa for 40 years. What happened was that the school wanted a reduction in what it paid to the town hall. It was agreed that there would be a reduction, but, and despite having an annual concession with a four-year extension, the town hall reckoned that this demanded a new contract and therefore a new tender process.

Why such an established business should need to go through the rigmarole was anyone’s guess. But the rigmarole was started and then got lost. As a result, the school started up again this year, someone found that everything wasn’t quite in order, and the mayor, as I say, probably needing to be seen to be acting correctly, said the school had to stop. Then they could carry on, and an emergency tender notice for the “lot” that Sail and Surf has was posted onto the town hall’s website. And the result of all this will be?

Not getting round to a new tendering process, not doing it all, or doing it but then forgetting that it was being done, when it was pointless doing it at all. The tender traps of Mallorca.

Any comments to andrew@thealcudiaguide.com please.

The Train Not Now Standing …

Amongst the various measures announced by the Spanish Government to save energy and oil in light of the little local difficulty in north Africa is one to incentivise the use of public transport. An incentive, that of a 5% discount on local train journeys, does not, unless I’m very much mistaken, apply in Mallorca, as this reduction applies to services operated by Renfe, and Renfe doesn’t run services in Mallorca.

Whatever incentive may or may not be flying around, therefore, would have to be one through SFM (Serveis Ferroviaris de Mallorca), the local operator. The problem is that SFM doesn’t always do the greatest of jobs in incentivising travellers, because of its proneness to breaks in service. For ten months, following an accident near to Sineu station, the line between Sineu and Manacor had been closed. It re-opened on Monday of this week. Up and running once more, there have, however, been delays in the service.

The unfortunate accident at Sineu just added to the woes that SFM has had to contend with, such as a train catching fire and an attempt at sabotage on the line near Inca. There have also been other delays to services, the consequence of the process of electrification, which is due to be mostly finished by the end of this month. This upgrading of the network, welcome though it may be, disguises, though, the dashed ambitions of the current regional government.

When Francesc Antich re-assumed the presidency in 2007, one of his Big Things was that his new administration would usher in “the age of the train”. With the words of Jimmy Savile not quite ringing in our ears, we waited on the platform of political promises for the arrival of trains to take us to Alcúdia and Cala Ratjada. And we’re still waiting.

The two main rail projects were to have been the extension of the line from Sa Pobla to Alcúdia and the re-creation of the old line from Manacor to Artà and on to Cala Ratjada. Both have been controversial; one (the Alcúdia extension) has failed to emerge, the other has been dogged by problems, so much so that the Balearic parliament has now censured the transport minister, Gabriel Vicens (PSM – Mallorcan socialists), and called for a legal and technical audit of works.

Yet the Artà line had benefited from having additional funding, money that was finally diverted from the Alcúdia line, after months of bickering between Vicens’s department and Alcúdia town hall as to the siting of the rail track and terminal had threatened a complete withdrawal of central government finance. The stand-off between the town hall and the department, regardless of any differing and legitimate logistical and environmental issues, was a nonsense of rivalry between Mallorca’s two nationalist parties – the now defunct UM of the town hall and the PSM of the transport ministry. The result? No railway.

In spite of the odd accident, fire, delays, undelivered new lines and political handbags, the rail service in Mallorca is not bad. Like buses, the service is inexpensive. But, also like buses, it only does so much. Governments, such as the Spanish one, may talk blithely of incentives to change transport habits, but behaviour will not change when the infrastructure, in terms of network coverage, is lacking. And in Mallorca, there is a real issue in respect of where you put this infrastructure, as evidenced by the farce over the siting of the Alcúdia extension.

Another hope of government is that the public will eschew King Car in favour of cycling. Fine, but as pointed out the other day, there are issues of safety as well as facility where biking is concerned. The wish to create a new cycle lane across the northern tourism zone is fair enough, but how can it be done? In parts of the road that would accommodate this new lane, which would need to be much wider than is currently the case in order to confer genuine safety, there simply isn’t the space.

Along one stretch, that from Puerto Alcúdia to Can Picafort, there has also been ambition for a tram service. And to one side of part of this stretch is a damn great, legally protected nature reserve. How could all the competing transport needs – cars, lorries, taxis, buses, bikes, trams, to say nothing of nutters on roller blades and tourist trikes – all be comfortably fitted in? They couldn’t be, unless there was a complete change in attitude among the main road users – drivers of cars and commercial vehicles.

Mallorca has one of the highest levels of car ownership per head of population anywhere in Europe. The car is king. For a very good reason. Public transport services only run, or run with anything like reasonable frequency, where demand makes economic sense, which excludes a great deal of the island.

In urban areas, such as that of the northern conurbation on the bay of Alcúdia, roads devoted to multi-use, as envisaged with the addition of trams and new cycle lanes, could only hope to work were there a system under which priority was given to everything – and everyone (pedestrians, therefore) – other than cars and lorries; a system akin to that which exists in parts of the Netherlands. But in a land in which patience is not the greatest of virtues, you would have to wonder if such a system could ever function. And the same mentality would be unlikely to result in a major uptake in public transport services, incentives or no incentives.

Whatever central government might think, whatever the regional government might think (or have thought), Mallorca is not about to experience the age of the train anytime soon. Or the age of the bicycle.

Any comments to andrew@thealcudiaguide.com please.