A Little Extra Help – Or Not: The Halifax to close

Mallorcan banks vary in their service. Generally though they are good, and the personal contact to be had is something that has seemingly been forgotten in the UK. But some banks get a reputation for superior service, and one such is the Halifax in Puerto Pollensa. The branch will close on 17 March.

This was something I was aware of. What I hadn’t been aware of, and I thank Kath for highlighting it, was the depth of feeling regarding the closure. Anger is just one response. Sorrow also as the staff offered “the most personal service in the north of the island”. Add to this the fact that the nearest branch will, from middle March, be in Santa Ponsa. Having transferred to the Halifax only a month ago, one can appreciate that a customer – Kath – might be a little annoyed. Annoyed and also sad because of the loss of the “fantastic” help and “service second to none in the area”. A little extra help. Clearly there was. Rather more than just a little extra. Think again, Halifax.

Any comments to andrew@thealcudiaguide.com please.